Terms of service

📄 Terms of Service

Effective Date: 1 June, 2025

Welcome to Habesha Outlets. By accessing or using our website, services, or purchasing from us, you agree to the following Terms of Service. Please read them carefully.


1. Use of the Site

You must be at least 18 years old or have permission from a legal guardian to use this site. You agree not to use the platform for any unlawful purpose or to violate any applicable laws or regulations.


2. Account Registration

When you create an account or register as a vendor, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.


3. Product Listings and Orders

We offer a multi-vendor marketplace with products including Habesha clothing, spices, books, gifts, digital goods, and services. While we do our best to ensure all listings are accurate, availability and descriptions may vary by vendor.

We reserve the right to cancel or limit any order for any reason, including suspected fraud, violation of terms, or product unavailability.


4. Payments

All payments are processed securely through our authorized payment gateways. By purchasing from us, you agree to provide current, accurate payment and billing information.


5. Shipping and Delivery

Shipping times vary based on the product and vendor location. We are not liable for delays caused by vendors, shipping carriers, customs, or unforeseen circumstances.


6. Returns & Refunds

We offer a 14-day return policy for eligible items. See our Refund & Return Policy for full details. Some items are not returnable, including perishables, digital products, and custom-made goods.


7. Vendor Responsibilities

Vendors must adhere to marketplace standards, provide accurate listings, and fulfill orders within the agreed time. Habesha Outlets reserves the right to remove vendors who do not meet quality or legal standards.


8. Intellectual Property

All content on the site — including images, logos, designs, and text — is owned by Habesha Outlets or licensed appropriately. You may not copy, distribute, or use our content without permission.


9. Privacy

Your use of this site is also governed by our Privacy Policy. We take your data seriously and only use it as described in that policy.


10. Termination

We reserve the right to suspend or terminate your access to the site or services at any time, with or without cause, and without notice.


11. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and continued use of the site after changes means you accept them.


12. Contact Us

For questions about these terms, please contact us at:
Email: habeshaoutlets@gmail.com
Phone: +251799371415