Shipping Policy – Habesha Outlets
Processing & Shipping Time
The time required to process each order varies based on the item. Some products may be ready within 1 day, while custom-made or handcrafted items can take up to 30 days before shipping. Once your order is processed, you will receive a confirmation email, followed by a shipping notification with tracking details.
All orders are shipped directly from Addis Ababa, Ethiopia.
International Shipping
We offer free shipping to the following regions:
North America (United States & Canada)
European Union & United Kingdom
For locations outside these regions, shipping costs will be calculated at checkout.
Customs, Duties & Taxes
Depending on your country’s regulations, your order may be subject to import duties, taxes (including VAT), or other customs fees. These charges are determined by your local authorities and must be covered by the buyer. Habesha Outlets is not responsible for these additional costs.
Tracking Your Order
Once your order has shipped, you’ll receive an email notification with a tracking number. Please allow up to 48 hours for tracking details to update.
If you haven’t received your order within 15 days of shipping confirmation, please contact us at [support@habeshaoutlets.com] with your order number for assistance.
Shipping Restrictions
We currently do not ship to P.O. boxes, so please provide a physical shipping address during checkout.
For any further inquiries, feel free to reach out to our support team. We’re happy to assist